Looking for a meaningful role where you can be a leader, scale processes, and transform the customer experience for a growing SaaS company? Look no further!

I have a REMOTE opportunity as a Head of Customer Success SaaS
 in Dallas, TX. You will join an organization that's been known for creating back-end software specifically designed for tradesmen. Their platform helps these small businesses run efficiently, ensuring they can remain profitable and build legacies for their families.

Your role:

• Lead the charge in onboarding new clients and driving customer retention.

• Be proactive in managing customer churn, targeting a 2-2.5% reduction monthly.

• Collaborate with product and development teams to enhance customer engagement and satisfaction.

• Develop a structured communication process to maintain strong, proactive relationships with customers.

• Play a pivotal role in optimizing processes as the company scales.

What you'll need:

• Leadership experience in a growing SaaS company, with an emphasis on customer success.

• A proactive, entrepreneurial spirit eager to bring fresh ideas to the table.

• Strong communication skills and a passion for improving the customer experience.

• The ability to thrive in a fast-paced, startup environment and drive tangible results.

Benefits:

• $110,000-$150,000 annual salary.

• Generous PTO and paid holidays.

• 401K with Match.

• Comprehensive medical, dental, and vision plans.

• Stock options, enable you to share in the company’s success.

This is a 100% remote position, giving you the freedom to work from anywhere while leading a crucial function in a rapidly growing company. If you're ready to make an impact, apply today!

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About Camden Kelly

At Camden Kelly, we’ve built a reputation for connecting top tech talent with great companies across the United States. Whether you're scaling your team or hunting for a new opportunity, we’re your partner every step of the way.

We’re not just another recruiting firm. We live by our values—honesty, accountability, ethics, and reliability. We push ourselves daily to raise the bar and deliver better results, faster. Our competition? It’s not other firms—it’s ourselves, striving to improve for you.

Explore your next opportunity at camdenkelly.com/jobs and stay in the loop by following us on Twitter, LinkedIn, and Facebook. Let's connect and get started on building your dream team or finding your dream job.